Login instructions

How to sign in to MyTamro 

  • Open site www.mytamro.fi
  • On the login page, insert your username into the first field and your password into the second field
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About your Username

  • The usual format for username is firstname.lastname
  • If you see @phoenixext.local added to the end of your username or phoenixext.local\ infront of your username, this is normal and you don’t need to react.
  • Use the same username when you log in to other applications from MyTamro

 

How to reset your password

  • If you have forgotten your password or want to reset it, select ”Forgot password?”
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  • Insert MyTamro Username into the first field
  • Insert the email used in your user account into the second field
  • Insert the code in the picture into the third field
  • Select Send Request
  • An email with instructions and link for changing your password will be sent to the inserted email address.
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Password guidelines

  • At least eight characters
  • A password must contain characters from three of the following four categories:
    • Capital letters from A to Z
    • Lowercase letters from a to z
    • Base 10 digits (0 to 9)
    • Other than alphabetic characters (!, $, #,%)
  • A new password can be changed after 24 hours at the earliest
  • A password must be changed after 90 days at the latest
  • A password can only be reused after 12 changes
  • Your password cannot contain any significant parts of your account name
     

If you are not able to login

  1. Clear your browser cookies. Find instructions for different browsers below:
     
  • Google Chrome

https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en&oco=0

  • Mozilla Firefox

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

  • Edge

https://support.microsoft.com/en-gb/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

  • Internet Explorer (IE)

https://support.microsoft.com/en-gb/windows/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678

  • Safari

https://support.apple.com/en-gb/guide/safari/sfri11471/15.1/mac/12.0

  1. Close and reopen your browser.
  2. Open site www.mytamro.fi and select ”PHOENIX Customers & Suppliers”
  3. Insert you username and password.

If you still can't login, contact our support at digital.services.fi@tamro.com.